Portfolio
Audited internal quoting, inventory tracking and customer follow-up workflows to identify practical AI automation opportunities.
Evaluated customer service and policy renewal processes for realistic AI augmentation potential.
Built a chatbot that answers guest FAQs about check-in times, amenities and cancellation policy, then routes booking questions to the reservations team.
Created a pre-sales chatbot that answers plan and pricing questions and qualifies technical support tickets by urgency before handoff.
Built an appointment-request assistant that checks general availability and collects patient information before booking confirmation.
Built a guided chatbot that explains coverage types and sends visitors to the right quote form based on their answers.
Built a product recommendation chatbot that asks about activity type and budget, then suggests relevant products.
Built a tax-season assistant that answers common FAQs and schedules initial consultation calls automatically.
Built a chatbot that answers parent questions about programs, pricing and enrollment steps, then captures leads after hours.
Built a chatbot that helps customers find compatible parts by vehicle make, model and year before purchase.
Built a chatbot that books spa appointments, answers service menu questions and suggests relevant add-on treatments.
Built a chatbot that answers tenant maintenance-request FAQs and routes urgent issues to on-call staff immediately.
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Check mobile, forms, AI, performance and security basics.
Publish cleanly, verify key journeys and prepare ongoing support.
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Web project
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