Portfolio
Built a chatbot that helps customers find compatible parts by vehicle make, model and year before purchase.
Built a chatbot that books spa appointments, answers service menu questions and suggests relevant add-on treatments.
Built a chatbot that answers tenant maintenance-request FAQs and routes urgent issues to on-call staff immediately.
Implemented AI-driven ticket classification and auto-responses for order status, returns and warranty questions, with automatic escalation for complex cases.
Deployed an AI agent trained on the client's help docs to resolve common how-to and troubleshooting questions before reaching human agents.
Built an automated support flow that proactively notifies customers of shipping delays and answers order-tracking questions through chat and email.
Automated answers for rent payment, maintenance status and lease renewal questions, integrated with the property management system.
Built an AI assistant to answer claims-process questions and provide real-time claim status updates from the client's claims database.
Automated warranty lookup and return-eligibility checks, guiding customers through self-service resolution before involving a support agent.
Built an AI lead-scoring system that evaluates incoming leads by budget, timeline and engagement signals, then routes hot leads to agents and enrolls warmer leads into nurture sequences.
Built an AI workflow that extracts line-item data from vendor invoice PDFs, cross-checks against purchase orders and flags discrepancies for review.
Built an AI workflow that scores resumes against job requirements, generates shortlist summaries and schedules initial screening calls for top candidates.
Un parcours éprouvé en 7 étapes pour concevoir, lancer et développer votre présence en ligne.
Comprendre votre activité, vos clients, vos offres et vos contraintes.
Définir les pages, messages, mots-clés, parcours et objectifs de conversion.
Créer une interface moderne, accessible et crédible.
Construire un site rapide, sécurisé et simple à administrer.
Vérifier mobile, formulaires, AI, performance et sécurité.
Mettre en ligne proprement, vérifier les parcours et préparer le suivi.
Garder le site à jour avec sauvegardes et support régulier.
Projet web
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